Privacy Policy

Privacy Policy for RELUXE LINK

Last Updated: April 13, 2026

This Privacy Policy describes how RELUXE LINK LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us.

1. PERSONAL INFORMATION WE COLLECT

To provide you with a premier luxury shopping experience, we collect information that identifies, relates to, or describes you:

  • Information provided by you: Name, billing address, shipping address, payment information (processed securely through encrypted gateways), email address, and phone number.

  • Information collected automatically: When you browse RELUXE LINK, we automatically collect details about your device, IP address, time zone, and how you interact with our curated collection (via cookies and pixels).

  • Sourcing Requests: Information you provide when contacting our Client Concierge for specific "dream piece" sourcing services.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Fulfill orders, process payments, and arrange for secure international shipping from our climate-controlled vaults.

  • Communicate with you regarding order status, authentication details, or sourcing inquiries.

  • Screen for potential risk or fraud to protect our high-value inventory and our clients.

  • Provide you with personalized updates on new "investment-grade" arrivals that match your collection preferences.

3. SHARING YOUR INFORMATION

We share your Personal Information with trusted third parties to help us operate:

  • Service Providers: We use Shopify to power our online store and various shipping carriers (FedEx/UPS/DHL) to deliver your treasures.

  • International Operations: As our sourcing network spans Japan and Hong Kong, some data necessary for fulfillment may be processed by our international logistics partners.

  • Compliance: We may share information to comply with applicable laws or to protect our rights.

4. DATA SECURITY

At RELUXE LINK, we treat your data with the same care as our vintage treasures. While we maintain a corporate office in Texas, our digital security measures are designed to protect your information globally. However, please note that no method of transmission over the Internet is 100% secure.

5. YOUR RIGHTS (CCPA & US PRIVACY LAWS)

Depending on your state of residence (e.g., California), you may have the right to:

  • Request access to the personal information we hold about you.

  • Request the deletion of your personal information.

  • Opt-out of the "sale" or sharing of personal information for targeted advertising.

6. COOKIES

We use cookies to enhance your experience, remember your preferences, and understand which "classic monograms" or "flap bags" are most popular among our collectors. You can manage cookie settings through your browser.

7. CONTACT US

For more information about our privacy practices, or if you have any questions, please contact our Client Concierge team:

  • Email: 2681550630a@gmail.com

  • US Corporate Office: RELUXE LINK LLC 4108 WOODLAND TRL CARROLLTON, TX 75007 (Note: This location is for administration only; inventory is held in our international vaults.)