Business Identity
LUXE LINK is operated by Reluxe Link LLC, a Texas limited liability company. Registered business address: 4108 Woodland Trl, Carrollton, TX 75007, United States. Customer service email: service@luxelk.com.
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Terms & Conditions
These Terms & Conditions govern access to LUXE LINK, use of our services, and purchases made through our storefront. By using the site, you agree to the terms presented here and at checkout.
Use Of Site
You may browse inventory, maintain a customer account, place orders, and contact LUXE LINK for product or wholesale support. You agree not to misuse the site, interfere with its operation, or use its content for unlawful purposes.
Product Information
Every pre-owned item is unique and may show signs of use. We present photographs, condition notes, materials, hardware, and included accessories as accurately as possible. Screen settings and lighting can cause minor differences in color.
Orders, Pricing And Availability
Prices, promotions, and availability can change before an order is confirmed. An order is accepted only after payment authorization and confirmation through checkout. If an item becomes unavailable, we will cancel the affected order and arrange the appropriate refund.
Fulfillment Locations
Orders may ship from the United States, mainland China, or Hong Kong, depending on where the item is held when the order is fulfilled. The dispatch location cannot be guaranteed before purchase. Our Texas registered business address is also used for some shipments and approved returns; it does not mean every order ships from the United States. See luxelk.com/shipping-policy for delivery estimates and import charges.
Returns And Refunds
We do not accept returns or exchanges for change of mind, fit, color preference, or buyer's remorse. For wrong items, material listing discrepancies, transit damage, or authenticity concerns, contact service@luxelk.com within 48 hours of delivery for review. LUXE LINK pays the return shipping cost for approved responsibility claims. Approved refunds are initiated within 3 business days after the returned item arrives. Statutory rights and the separate 3x Authenticity Guarantee are not limited by this reporting window. See luxelk.com/return-policy for the full policy and United States return instructions.
3x Authenticity Guarantee
If an item purchased directly from LUXE LINK is confirmed inauthentic by a recognized independent authentication service accepted by LUXE LINK, and the returned item matches the item sold, remains unaltered, and includes its original LUXE LINK security devices and listed accessories, LUXE LINK will pay three times the item purchase price paid. Shipping charges, duties, taxes, insurance, authentication fees, and consequential losses are excluded from the calculation unless applicable law requires otherwise. Contact service@luxelk.com before returning an item. This guarantee does not limit any statutory consumer rights.
Brand Independence
LUXE LINK is not affiliated, associated, or endorsed by the brands shown in the catalog.